PRIVACY POLICY

Guarding the privacy and safety of your data is very important to us. This Policy outlines what we collect about you, and how we use, share, and manage this data. It also outlines the choices you have about this data. Please read it carefully.

WHAT WE COLLECT AND WHY

Here at Arms Of Eve, we are committed to protecting your privacy as a customer and an online visitor to our website. We collect your data in several ways including when you choose to share it with us, when you shop with us or engage with our digital properties, and from our affiliates and partners. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully. You can review, correct, update, or delete your Personal Data by contacting us directly to do so.

HOW WE USE YOUR INFORMATION

We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems, and providing you with a personalised website experience. 

We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands, and assisting in meeting customer needs generally. 

Any information you choose to make publicly available, such as blog comments and reviews on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

HOW TO ACCESS AND/OR UPDATE INFORMATION

If you would like us to update or amend your Personal Information, please contact us atinfo@armsofeve.com and we will make the requested amendments. We may ask you to verify your identity to ensure that Personal Information we hold is not improperly accessed.

RIGHT TO BE FORGOTTEN

In the event that you decide that you no longer want Arms Of Eve to hold your Personal Information, you may notify us in writing of your desire for us to delete your Personal Information on record. We will use our best endeavours and comply with all legal requirements within a reasonable timeframe to delete your Personal Information unless we are required by law to retain such information.

LINKS

Links from our Online Platforms or via our Services to third-party services that we do not operate or control are provided for your convenience. We are not responsible for the privacy or security practices of services that are not covered by this Privacy Policy. Third-party services should have their own privacy and security policies which we encourage you to read before supplying any Personal Information to them.

DIRECT MARKETING

Arms of Eve and our carefully selected third-party business providers may contact you with direct marketing communications and information about the Services or other products and services offered by us via email, SMS, or regular mail. 

If you have indicated a preference for a method of communication, we will endeavour to use that method wherever practical to do so. You may opt out of receiving marketing communications at any time by responding via the channel in which you received the marketing communication or by contacting us. 

You can unsubscribe from emails by clicking the unsubscribe link on the footer of the email communication you have received.

SMS

By consenting to Arms Of Eve SMS marketing in the checkout and initialising a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase. 

If you wish to unsubscribe from receiving text marketing messages and notifications, use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. 

We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply. We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. 

You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honouring requests made in such messages. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. 

Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.

COOKIES AND PIXELS

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g., name, address, email address, or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website. 

Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third-party services such as Google Adwords and Meta Adverts. These ads may appear on this website or other websites you visit.

SHARING YOUR INFORMATION WITH THIRD PARTIES

We do not and will not sell or deal in Personal Data or any customer information. Your Personal Data details are only disclosed to third-party suppliers when it is required by law, for goods or services which you have purchased, for payment processing, or to protect our copyright, trademarks, and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. 

We want to be careful with and respectful of your information. Therefore, we intend to comply with all applicable laws regarding the collection, use, and transfer of your data. We may share your data with our affiliates, service providers, certain third parties, and as necessary for legal requirements. “Personal” vs. Anonymized Information. We collect and maintain both “personal” and anonymized data. “Personal” data is information that identifies you or could reasonably be associated with or linked to you. Anonymized information is data that is not linked and could not reasonably be linked to you.

HOW WE PROTECT YOUR DATA

The privacy and security of your data are important to us. We use digital and physical security and process controls to protect your data. We encrypt and anonymize data where we can and it makes sense. Even inside our company, we limit access to your data as much as we can and where it makes sense. 

We need your help to keep your data safe! When you make an account, we ask you to pick a password. Sharing your password with others significantly compromises the security of your data. Additionally, using the same password across multiple websites or apps poses a substantial risk, making your data vulnerable to unauthorized access. In such instances, it becomes exceedingly challenging for us to shield you from potential breaches.

ADS ON OTHER SITES

We want to speak with you where it’s best for you. We may share your contact info with other companies so we can reach you on their sites or social channels. If you choose to give others your data directly (like Google or Facebook), their rules apply to that data, not ours. We sometimes buy ads on other sites. Even if we don’t share (or have) your data, you might see those ads. We can’t always control how they choose to place our ads.

CHILDREN'S PRIVACY

We do not want to and do not knowingly collect any data from people under age 13. If we learn that we collected any such data, we will take all reasonable measures to delete that information and to not use it for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personal information, we have collected from children under 13, please contact us at the addresses listed below.

People under 18 years of age may have data that they provide to us through our website deleted by sending an email to us requesting deletion. Please note that, while we make reasonable efforts to comply with such requests, deletion of your data does not ensure complete and comprehensive removal of that data from all systems.

POLICY CHANGES

We may update this Policy from time to time. We’ll post the new policy here. This Policy was last updated on April 24, 2024.